Return Request

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It's important to us that you're happy with your TuxMat purchase. If you're not entirely satisfied, you can return it within 30 days from the date of delivery. We will email you a pre-paid shipping label, if there were quality and fitment related issues.

Otherwise, you are responsible for the return shipping cost. You can either choose your own carrier or have us send you a pre-paid shipping label, a discounted flat rate of $30 will be deducted from the refund.

Alternatively, you can return the item directly at our warehouse. It is located at the return address stated below. For hours and map, click here.

​Products must be returned unused and in the original packaging. ​Upon receiving the returned item, we will give you a full refund by the same method as your original payment.

Return address:

TuxMat Inc.
2111 McCowan Road, Scarborough, ON, Canada M1S 3Y6

Please contact us at or +1 (888) 695-8336 if you have any questions about your return or exchange.