FAQ | TuxMat Direct

How do I Become a Vendor?

Fill out a vendor application form online. You will receive a response from our sales department within 1 business day.

Is There a Minimum Order Quantity?

No minimum quantity required.

Is There a Warranty?

There is a Lifetime Warranty on all our products. TuxMat Inc. warrants that our products will be free from any defects in material and manufacturing for the original purchaser, and the original vehicle our products were installed in. This warranty excludes wear and tear due to severe abrasive conditions, chemical contamination, vehicle accidents, misuse, abuse, incorrect installation etc.

Who Pays for Drop-Shipping?

TuxMat pays for all drop-shipping.

When Should I Expect Delivery?

We ship all orders the next business day after the order was placed. The anticipated shipping time varies by geographic location. Feel free to contact us to get an estimated shipping time. A FedEx tracking number and anticipated delivery date will be provided on the day your shipment goes out.